“Given the current situation and the extended MECQ, we continue to take into consideration the challenges our customers are facing amid these difficult times. Thus, we will continue to put on hold all disconnection activities until May 14, 2021,” said Ferdinand Geluz, Meralco's first vice president and chief commercial officer, in a statement.

“We hope this additional extension will help ease the burden of our customers while providing the necessary relief and additional time for them to settle their bills,” he added.

He also said Meralco would continue vital operations, such as meter readings, as ordered by the Energy Regulatory Commission.

“Meralco business operations, including meter reading and bill delivery activities, will continue throughout the MECQ," Geluz said.

"Our continued operations will ensure that actual consumption for the month will be billed accordingly. But rest assured there will be strict implementation of health protocols in order to safeguard the health and safety of both customers and our personnel,” he noted.